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Privacy Policy

AID TO THE CHURCH IN NEED CANADA 

Privacy Policy

Protecting of your Personal Information

AID TO THE CHURCH IN NEED (CANADA) INC. (“us”, “we” or “AID TO THE CHURCH IN NEED CANADA”) strives to respects the privacy of the users of its Web site and that of its benefactors, supporters, project partners and staff. We are committed to treating and safeguarding the personal information of individuals we interact with, and to treat all personal information we have in our possession in accordance with Canadian law, including through our application of the privacy policy and practices described hereunder (our “Privacy Policy”).

The policy and practices we have adopted were designed to comply with Canadian legislation relating to privacy and personal information. Should you wish to know how we collect, handle and communicate personal information, please read the following. As this policy may change from time to time, we suggest that you consult this page periodically.

Please note that our Privacy Policy does not apply to any other “AID TO THE CHURCH IN NEED” offices or organizations (i.e. outside Canada), the practices and privacy policies of which may differ from our own.

Accountability
AID TO THE CHURCH IN NEED CANADA understands that it is accountable for all personal information it may receive from individuals, from time to time, whether through our Web site (acn-aed.org)(“our Site) or otherwise. AID TO THE CHURCH IN NEED CANADA respects all legal and regulatory requirements on collecting, using and communicating to others personal information it may hold.

Collection of Personal Information
AID TO THE CHURCH IN NEED CANADA may collect general information on the activities of the visitors of its Site, including their respective IP addresses and a list of the pages they visited.

AID TO THE CHURCH IN NEED CANADA may also collect the following personal information from visitors of our Site who complete either the donation form or the newsletter subscription form: Name, address, telephone number, email address, credit card number and expiration date (if applicable), gender and preferred language of communication. We may also collect additional information and notes that donors voluntarily include free form in their donation form, as the case may be.

Protection of personal information
AID TO THE CHURCH IN NEED CANADA is committed to taking the necessary measures to protect the personal information it may receive from individuals, from time to time, including those of each visitor of our Site. To that end, we ensure that:

  • All donor information is at all times treated by a responsible staff person;
  • All personal information is registered in a secure database; and
  • Our Internet donations facility is a secure site with all information encrypted or coded, so as to be otherwise inaccessible.

Use of Personal Information

AID TO THE CHURCH IN NEED CANADA may use personal information on the activities of visitors of our Site, including their respective IP addresses and a list of the pages they visited, to optimize the form and content of our site, including to assess how this Site is being used, in order to provide our users with the most efficient web experience possible. Without limitation, we may use such information to try and understand what matters most to benefactors and visitors to our site, so as to help us refine and adjust the content to better serve our benefactors and users and never communicated to a third party unless specified.

AID TO THE CHURCH IN NEED CANADA uses personal information it may receive from time to time from donors (through our donation form), to process financial transactions to effect such donations, as well as to allow the issuance of tax receipts and meet its obligations as to tax regulations. From time to time, we may also use personal information so received from donors to solicit further donations.

Personal information submitted by visitors of our Site to subscribe to our newsletter may be used by AID TO THE CHURCH IN NEED CANADA to manage such subscriptions, including to send our newsletter by email if this option is selected by a user. From time to time, we may also use personal information so received through the newsletter subscription form to solicit further donations.

Disclosure of Personal Information to Third Parties

AID TO THE CHURCH IN NEED CANADA neither loans nor sells the personal information of our subscribers or donors. We also do not and will not share, transfer, disclose nor communicate any personal information we hold as to any individual to any third party, except as specifically described in this Privacy Policy.

Should any individual communicate personal information to AID TO THE CHURCH IN NEED CANADA for purposes of effecting a donation, we may communicate pertinent information to designated financial institutions, for purposes of processing said transaction(s), including those made through a credit card.

Access to Your Personal Information and Updating of our Records
AID TO THE CHURCH IN NEED CANADA makes every effort to ensure its policy and practices with respect to personal information are both comprehensive and accessible. All requests for information or for clarification are welcomed. Any individual may request information on his or her personal file at any time.

It is important to AID TO THE CHURCH IN NEED CANADA that personal information we hold regarding individuals be accurate. If you change your e-mail address, or if any of the other information that you provided us is incorrect, please inform us by writing to: info@acn-canada.org. Any individual regarding whom AID TO THE CHURCH IN NEED CANADA holds any personal information may, at any time, request that we that we correct such personal information. As the case may be, we will promptly honor any and all such requests by any individual.

Unsubscribing and Deletion of Personal Information

From time to time, any subscriber regarding whom AID TO THE CHURCH IN NEED CANADA holds personal information may request that we unsubscribe him/her (so as to exclude him/her from any of our mailing lists such as our digital mailing lists) and/or that we delete their personal information from our systems. As the case may be, we will promptly honor any and all such requests by any individual. As the case may be, upon deleting and destroying personal information we hold regarding any individual, AID TO THE CHURCH IN NEED CANADA shall shred all paper records and all erase all electronic data reflecting same, subject to any legal obligations imposed on us by Canadian laws and regulations, including as to retention of records for tax purposes.

For example, if you no longer wish to be contacted or solicited by AID TO THE CHURCH IN NEED CANADA, please inform us by writing to: info@acn-aed-ca.org. If you do so, please make sure to tell us which means of communication we have been using to reach you: e-mail, regular mail or other.

Contacting Us

AID TO THE CHURCH IN NEED CANADA has appointed a member of its management team to act as its privacy officer and who is responsible for reviewing, approving and administering this Privacy Policy and our commitments and practices as to personal information. If you have any questions, concerns or comments about this Privacy Policy or our practices, feel free to contact our privacy officer, by contacting the designated person(s) accountable for privacy as indicated below. To do so, you may contact us:

By e-mail: at info@acn-canada.org and include your full name, address, postal code and telephone number to insure we are able to treat your request rapidly and efficiently.

By telephone: Toll free at 1 (800)585.6333 or for the Montreal area at (514) 932-0552 and select – 2– to be served in English.

By mail: Aid to the Church in Need (Canada), Postal Box 670, Station H, Montréal, QC H3G 2M6.

AID TO THE CHURCH IN NEED CANADA Online Donation Policy

The processing of an online donation will occur between 1 and 5 working days (with possible exceptions due to holiday schedules).

Ceasing the transaction of a donation or a pre-authorized donation will be executed within a 1 to 5 working day period (with possible exceptions due to holiday schedules).

Income tax receipts will only be issued upon request by the benefactor.

If a donation is made online and accidentally is made more than once, or if you have entered an amount different than the one you actually wanted to give – please contact us immediately at  info@acn-canada.org so we can make the required adjustments.

Monthly and pre-authorized donations may be cancelled at any time, by contacting us.

Contact us by e-mail at at  info@acn-canada.org  and include your full name, address, postal code and telephone number to insure we are able to treat your request rapidly and efficiently.

Contact us by telephone: Toll free at 1 (800) 585.6333 or for the Montreal area at (514) 932-0552 and select – 2– to be served in English.

Who We Are

Our website address is: acn-canada.org.

Personal data we collect and why?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements